What information must be provided to customers prior to pesticide service?

The correct choice emphasizes the essential information that must be communicated to customers before pesticide services are performed. Informing customers about both the pest that is to be controlled and the specific pesticide that will be used is vital for several reasons.

First, understanding the nature of the pest allows customers to make informed decisions regarding the treatment process. They can appreciate the extent of the problem and the necessity for intervention. Second, providing details about the pesticide ensures transparency about the chemicals being utilized, which is crucial for safety and compliance with regulations governing pesticide application. This knowledge also allows customers to express any concerns they may have regarding health, safety, or environmental impacts.

Together, this dual information approach fosters trust between the service provider and the customer, enabling an open dialogue about the pest management process and ensuring that customers are fully aware of what is happening in their environment. Thus, informing customers of both the pest and the pesticide aligns with best practices in pest management and customer service.